Need assistance?

Contact ucbCARES® for additional information about UCB products, patient resources,
financial assistance, or to report an adverse event or product quality issue.


Does your patient need prior authorization (PA) assistance?

Pharmacy-initiated PA requests: If a prescription is submitted to a participating pharmacy and requires a PA, CoverMyMeds facilitates the approval process by delivering a PA to your office for completion, signature, and submission to the health plan.

Physician-initiated PAs: CoverMyMeds also offers a web-based portal that standardizes and automates the prior authorization process for electronic submission to the health plan.

Contact CoverMyMeds at or 1-866-452-5017. Learn more at